Lull Down Pillow

How do I care for my down pillow?

The Lull Pillow is machine washable, so you can keep it fresh and free of allergens.  Machine wash cold, delicate cycle, mild detergent.  Tumble dry, low heat with dryer balls or clean tennis balls.  We recommend washing your pillow at least once every 90 days.

What size pillows do you offer?

We offer two sizes.  Our Standard Pillow is 20” x 28 x 2” and is recommended for Twin, Twin XL, Full and Queen size mattresses.  Our King Pillow is 20” x 36 x 2” and is recommended for King and California King size mattresses.

Are down pillows good for side sleepers?

Yes, the Lull Down Pillow provides the perfect balance of comfort and support for all sleep positions. Two down-filled outer layers provide a comfortable place to rest your head, and a feather-filled inner layer provides the support you need for proper neck and spine alignment.

Do I need to fluff my pillow?

We recommend fluffing your down pillow daily.  Down clusters and feathers quickly recover to their original shape with a quick fluff.

Where does the pillow ship from?

To best serve our customers, your pillow will ship from one of four U.S. locations in order to deliver your pillow in the shortest amount of time.

How long until I receive my pillow?

The Lull Pillow will typically ship within 1-4 business days following your order.  Once your pillow has shipped, we will provide you with information to track your order.

What is the Lull Down Pillow made from?

The cover is made from 100% cotton.  The outer chambers are filled with a minimum of 75% white duck down, and the inner chamber is filled with 100% white duck feathers.

Where is the pillow made?

The Lull Down Pillow is manufactured in China.

If I don’t like the Lull Down Pillow, will I get my money back?

Yes.  If you find that during your trial period that the Lull Down Pillow is not to your liking, then we’ll fully refund it at no cost to you.

How does the 100-Night Trial work for the Lull Down Pillow?

After you order your Lull Down Pillow, we’ll ship it right to your doorstep for free.  Try it out in your home for 100 nights.  If you don’t love it within the first 100 nights, we’ll arrange to have it sent back to us – then we’ll give you a full refund.  For more information about our return policy, click here.

Do I have to use the original box to return the pillow?

No, you can use your original Lull box or any unmarked cardboard box to ship your return.

How can I leave a review for the Lull Down Pillow?

Whether you’re happy or dissatisfied with our pillow we’d like to hear from you.  Please leave a review on our website at lull.com/reviews or contact us directly to provide feedback.

Is the Lull Down Pillow available on Amazon?

Yes, the Lull Down Pillow is available on Amazon.  Please note the differences in return policies.

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