frequently asked questions

Top 10 FAQs


How does the 100-Night Trial work?

After you order your Lull mattress, we’ll ship it right to your doorstep for free. Try it out in your home for 100 nights. If you don't love it within the first 100 nights, we'll send a courier to pick up the mattress for free - then we'll give you a full refund. No catch, honestly.  For more info on our return policy, click here.

If I don’t like it, will I get my money back?

Yes. If you find that the Lull mattress is not to your liking, then we’ll take it back and refund the full price. We will send a courier to your home to pick up the mattress at no charge to you.

Does the mattress sleep hot like other memory foam mattresses?

The Lull mattress is designed to keep you comfortable all night long. The top layer of the mattress is made of 1.5” gel infused viscoelastic memory foam. This layer provides dramatically enhanced air flow and draws heat away from your body.

How do I get the mattress back in the box?

You don't. We pick it up fully expanded. If you are not completely satisfied with your sleeping experience within the first 100 nights, we will arrange for a free pickup and removal of your Lull mattress in its expanded form. Lull makes every effort possible to donate returned trial mattress to charities and organizations in need of beds.

How does mattress delivery work?

We designed the Lull mattress so that we are able to compress and pack your mattress into a box the size of a mini fridge (21” x 20” x 42”) and ship your mattress free to your doorstep via FedEx Ground.

How long before I receive my mattress?

Lull mattresses typically arrive at your doorstep within 2-7 business days following your order. Once your mattress has shipped, we will provide you with information to track your order.

How long does it take for the mattress to reach its proper size after I take it out of the box?

In order to easily ship your mattress, we compress the mattress and pack it into a box. Once you open the box, your Lull will do most of its expanding in the first 2-5 hours and will fully expand within 24-48 hours. Adjust the cover if it shifted in transit. Any wrinkles will soon disappear.

What does the Lull mattress feel like?

In a word: heavenly. Lull’s three layers of premium quality foam deliver cooling bounce, therapeutic pressure relief and contouring support. A perfect combination to ensure a great night of sleep. See what our customers think, click here.

For a premium mattress, why is Lull so inexpensive?

In a nutshell, it’s because we cut out the “middle man” and sell directly to you via our website. We don’t have showrooms, salespeople, or any expensive infrastructure to maintain. 

How can the Lull mattress really be a "one type fits-all" mattress?

Instead of creating many pricey mattresses with various features, we chose to put all of our resources into developing one comfortable mattress. You won’t have to spend hours upon hours contemplating which mattress is right for you; we’ve already done all the research for you and engineered the perfect fit.

What’s in a Lull mattress?

To keep you happy & healthy, Lull only uses CertiPUR-US certified memory foam, conventional foam & polyurethane foam. Our foams meet rigorous standards for content, emissions, performance and durability. Lull mattresses contain:

  • No ozone depleters
  • No PBDE flame retardants
  • No mercury, lead, and other heavy metals
  • No formaldehyde
  • No phthalates regulated by the Consumer Product Safety Commission
  • Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)