Top FAQs

How does the 365-Night Trial work for Lull mattresses?

After you order a Lull mattress, we'll ship it right to your doorstep for free. Try it out in your home for a full year. If you don't love it within the first 365 nights, we'll send a courier to pick up the mattress for free - then we'll give you a full refund. No catch, honestly. For more info on our return policy, click here.

If I don't like my mattress, will I get my money back?

Yes. If you find that during your trial period that your Lull mattress is not to your liking, then we'll take it back and refund you the full purchase price. We will send a courier to your home to pick up the mattress at no charge to you.

Do Lull mattresses sleep hot like other memory foam mattresses?

Lull mattresses are designed to keep you comfortable all night long. Our mattresses are made using gel infused viscoelastic memory foam that dramatically enhances air flow and draws heat away from the body.

How do I get my mattress back in the box?

You don't. We pick it up fully expanded. If you are not completely satisfied with your sleeping experience within the first 365 nights, we will arrange for a free pickup and removal of your Lull mattress in its expanded form. Lull makes every effort possible to donate returned trial mattress to charities and organizations in need of beds.

How does mattress delivery work?

We design all Lull mattresses so that they are able to be compressed and packed into a box that is about the size of a mini fridge and ship them free to your doorstep.

How long before I receive my mattress?

Lull mattresses typically ship within 1-4 business days following your order. Once your mattress has shipped, we will provide you with information to track your order.

How long does it take for the mattress to reach its proper size after I take it out of the box?

In order to easily ship your mattress, we compress the mattress and pack it into a box. Once you open the box, your Lull will do most of its expanding in the first 2-5 hours and will fully expand within 24-48 hours. Adjust the cover if it shifted in transit. Any wrinkles will soon disappear.

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